Regenera Terms & Conditions

Part 1. Using the Platform#

1. Who we are#

The regenera.earth platform (the "Platform") is operated by Nature Services Ltd, a company registered in England and Wales under number 14971480, with its registered office at Ittington Manor, London Road, Battle, TN33 0LS, East Sussex, United Kingdom ("Nature Services", "we" or "us").

In each country the Regenera network is run by a national Coordinator: the organisation that coordinates the network in the country where a Landscape is located. The national Coordinators and their legal details are listed in Regenera National Coordinators at regenera.earth/en/coordinators, which forms part of these Terms. Card payments are collected by Nature Services, Inc., of the United States, as collection agent for the national Coordinators.

2. How our agreements fit together#

• These Terms are accepted by everyone who registers. Part 2 also applies when a Partner buys a Plan or service.
• Guardians start their process by signing a Letter of Interest with the national Coordinator on the Platform.
• Role agreements (for example Private, Collective or Public Guardian; Impact, Landscape, Service or Finance Partner) are separate contracts signed on the Platform with the national Coordinator. Each stands on its own. A change to these Terms does not change a role agreement already signed.
• If a role agreement and these Terms cover the same matter, the role agreement prevails.
• How we handle personal data is explained in the Privacy Policy and the Cookie Policy. They are separate documents, and we ask for your consent where the law requires it.

3. Your account#

You must be 18 or older and give us truthful information. Each person has one Personal Account. Whoever creates or manages an Organization Account confirms they are authorised to represent the organisation. Roles belong to the organisation; each person's access depends on their permission (Owner, Admin, Editor or Viewer). Only an Owner signs role agreements.

Look after your credentials: you are responsible for what is done from your account, and you should tell us straight away if you suspect misuse. If someone records information on another person's behalf, with their authorisation, the Platform records who acted and for whom.

4. Guardians and landscapes#

Guardians are the owners or legitimate managers of their land. The national Coordinator verifies and records that ownership or management against official documents; the record reflects those documents, it does not replace them. A Landscape has an account on the Platform but no owner: taking part in it gives no one rights over the Landscape or over other people's data.

5. What the national Coordinator does#

The national Coordinator is not a neutral intermediary, and we would rather say so plainly. It verifies roles, co-creates Landscapes with Landscape Partners, markets Nature's services when a Guardian asks it to, invoices Partners and distributes contributions according to published rules. It acts loyally and transparently towards Guardians and Partners.

6. Acceptable use#

You may not:

• Give false information or impersonate another person or organisation.
• Register land over which you have no rights or authorisation.
• Upload data or images of other people or communities without their permission.
• Use data about Guardians, landholdings or Landscapes for purposes outside the network, such as land speculation or pressuring communities.
• Scrape data, probe the Platform's security or interfere with how it works.
• Use the Platform to harass, discriminate or break the law, including for money laundering, bribery, tax evasion or to get around sanctions.

7. Your information#

What you upload stays yours. You give us, and the national Coordinator, a free, non-exclusive licence to use it to operate the Platform, verify information, prepare reports and show what you mark as public or your agreement allows. Information about a community's territory, knowledge and practices belongs to that community, and is used only as the community allows. We may use aggregated, anonymous data to improve the network. Keep your information truthful and up to date.

8. Artificial intelligence#

We use artificial intelligence to help you, for example to summarise information or suggest actions. We tell you when you are interacting with an AI or seeing AI-generated content. Its outputs are support, not a conclusion: decisions on verifications, payments or sanctions are made or reviewed by people.

9. Brand, intellectual property and feedback#

The Platform, its methodologies and the Regenera brand belong to Nature Services or its licensors. You may use the brand only as our brand guidelines or your role agreement allow. If you send us suggestions, we may use them freely to improve the network.

Part 2. Plans and contributions (Partners)#

10. Plans and services#

Plans and services are for organisations acting in the course of their business. Every organisation starts on the free Pollen Plan: explore the modules and get a first estimate of your footprint. Paid Plans are quarterly subscriptions: Seed, Tree and Forest, at catalogue price, and Landscape, at a price agreed with you. Each adds footprint-management tools and a quarterly contribution to the Landscape you choose.

Outside the Plans you can buy an Ecosystem service, a single contribution to a Landscape for an amount you decide with the national Coordinator's guidance, or an Advisory service, with its own proposal. Price and content are shown before you pay. When you pay, you accept these Terms and the summary of what you are buying, and we keep a record of that acceptance.

You buy Plans and services from the national Coordinator of the Landscape's country. Your Plan summary names it before you pay, and it is the organisation that invoices you. Nature Services Ltd provides the Platform through which you buy.

11. Renewal and cancellation#

Plans are billed only quarterly. When you sign up you expressly accept that your Plan renews each quarter, and we remind you before each renewal. You can cancel at any time in Settings: the Plan stays active until the end of the paid quarter, with no penalty.

A paid quarter is not refunded, because it is distributed to the Landscape in the month we receive it. If a refund is exceptionally due, we handle it directly with you. If a Plan's price changes, we give you 30 days' notice and the change applies only from your next renewal.

12. Paying and invoices#

The national Coordinator invoices every Plan and service, with the taxes and type of invoice that apply in its country, as shown in the National Coordinators list.

You pay by card. Card payments are collected by Nature Services, Inc., as collection agent for the national Coordinator, and processed by Stripe. A payment made to the collection agent counts as payment to the national Coordinator. If a payment is not completed, the Plan does not renew until it is settled. We do not store your full card details.

13. How your contribution is distributed#

Your Plans and Ecosystem services go to the Landscape you chose, not to a particular Guardian. The percentages apply to the amount you send, excluding taxes:

Each month we calculate what each Guardian and Landscape Partner is owed. The national Coordinator pays them in local currency once it receives their valid tax document, and payment or exchange fees never reduce their share. If a Guardian stops meeting their commitments, their share is redistributed among the Landscape's other Guardians. The formula is versioned and dated, so a change never alters a distribution already made. Each contribution leaves a digital traceability record linking it to the Landscape.

Advisory services involve no Landscape: they are distributed 60% to the Service Partners who deliver them, 30% to the national Coordinator and 10% to the Regenera platform.

14. Your footprint and what you can say#

• Your first footprint estimate is a screening estimate based on your sales, with uncertainty ranges shown. It is a starting point, not a verified inventory.
• For each contribution you receive a service certificate, generated from validated Landscape metrics and the data available on its date of issue.
• You can say "Contribution to nature, people and climate in" followed by the name of your Landscape (for example, "Contribution to nature, people and climate in the Machu Picchu Landscape"), with a link to your certificate or Public Profile.
• Do not claim that your organisation or products are "neutral" or "positive", or that they have "offset" their emissions, and do not put the Regenera seal on products. Claims about products or services require the Impact Partner agreement.
• Do not claim the same contribution in another programme or scheme.
• Digital traceability records, including tokens issued on blockchain networks, are not securities, investment instruments or money.
• Your Public Profile becomes available after your first completed payment, and you decide whether to show it. The Pollen Plan does not include a Public Profile.

15. Verified roles#

With an active paid Plan you can apply for a verified role, for example Impact or Service Partner. Each role has its own agreement, signed with the national Coordinator. If your paid Plan ends, the role pauses as its agreement provides.

Part 3. General#

16. Ending the relationship#

You can close your account or cancel your Plan at any time. Either party may end these Terms with 30 days' notice, or immediately if the other seriously breaches them (for example fraud, illegal use or false information). We may block access temporarily where needed to protect other people's security or to comply with the law, and we will tell you why. When the relationship ends, paid periods, issued certificates and traceability records remain, and your data is handled under the Privacy Policy.

17. Liability#

Each party is responsible for its own obligations. We commit to doing diligently what these Terms describe: operating the Platform with care, coordinating Landscapes, distributing according to the published rules and issuing certificates with accurate data. We do not guarantee specific ecological results, because nature changes, nor that the Platform will always work without interruption. You are responsible for the truthfulness of your information and of what you say about your participation.

Nothing in these Terms limits liability for death or personal injury caused by negligence, for fraud, for wilful misconduct or gross negligence, or for anything else the law does not allow to be limited.

18. Changes to these Terms#

If we make a significant change, we give you 30 days' notice by email or on the Platform. Changes that affect your Plan apply from your next renewal. Changes never alter a role agreement already signed. Previous versions remain available on the Platform. We add national Coordinators to the list as the network opens new countries; that affects only new purchases and agreements there. If the national Coordinator of a country where you already take part changes, we give you 30 days' notice, as for a change to these Terms.

19. Governing law and disputes#

• Parts 1 and 3, with Nature Services Ltd, are governed by the laws of England and Wales.
• Part 2, with a national Coordinator, is governed by the laws of that Coordinator's country, as shown in the National Coordinators list.

If a disagreement arises, we first talk it through for 30 days. If that does not resolve it, we go to mediation or, where the law of the national Coordinator's country provides for it, conciliation. If it persists, a sole arbitrator decides it, at law, under the UNCITRAL Arbitration Rules: seated in London and in English for disputes with Nature Services Ltd, and in the seat and language shown in the National Coordinators list for disputes with a national Coordinator. The decision is final and binding.

If you act as a consumer, nothing in these Terms removes the rights the law of your country of residence gives you, including going to your local courts or consumer authority.

20. General#

• These Terms, the Privacy Policy, the Cookie Policy, the summary of what you buy and any role agreement are the whole agreement between us on their subjects.
• If a clause is found invalid, the rest continue to apply. Not enforcing a right straight away does not mean giving it up.
• You may not transfer your account or your rights under these Terms without our agreement. We may transfer ours to another Nature Services group company or national Coordinator, with notice to you.
• Neither party is responsible for delays caused by events beyond its reasonable control.
• We send notices by email or on the Platform. The national Coordinators and Nature Services, Inc. may rely on these Terms where they concern them; no one else may enforce them.

21. Language and contact#

These Terms are published in English and Spanish. If the versions differ, the English version prevails for Parts 1 and 3, and for Part 2 the version in the language of the national Coordinator's country prevails.

Nature Services Ltd · Ittington Manor, London Road, Battle, TN33 0LS, East Sussex, United Kingdom · legal@regenera.earth

National Coordinators: see Regenera National Coordinators at regenera.earth/en/coordinators.